Shipping & Returns

We ship worldwide. Shipping options are provided at the time of checkout. Standard and express shipping rates are provided in the chart below. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order.

  • Standard Shipping: You should receive your product within 10-20 business days from your order date.
  • Express Shipping: You should receive your product within 5-10 business days from your order date.
Order Amount
Shipping
$0.01 - $23.99
$3
$24 - $119.99 Free Standard Shipping
$120+
Free Express Shipping To US and Western Europe
$120+
Free Express Shipping To Canada

$2 handing fee maybe request if you out of US. For Puerto Rico, only standard shipping available.

Once your order ships, a shipping notification email will be sent to the email address you provide at checkout. This email will include the shipping carrier, shipping type, and tracking number.

Return

You can return most new, unopened and unused items within 90 days of delivery for a refund, (unfortunately, shipping charges are not refundable). Items must be returned in new, unopened and unused condition and contain all original materials included with the shipment. You need to complete the return section on your order’s packaging slip and send it to us with your new, unopened, and unused item. If the returned item is accepted after inspection by ECO Cloth Diaper Services, you will receive a refund at the original purchase price, in the original payment method within four weeks of shipping your package to us. If the return is a result of our error, please indicate that on the return packaging slip and we will ship the correct item(s) at no additional cost or shipping fee.

If your order was shipped with free shipping, the original shipping costs will be deducted from all returns processed for a refund. Returns for store credit will not incur a deduction for the original shipping costs.

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